- This chapter looks at the beneficiaries that voluntary groups work for, where they operate, the types of service they provide and the public’s interaction with them.
Organisations that have children and young people as their beneficiaries are the most common
- Organisations that have children/young people (59%), the general public (45%) or elderly people (29%) as their beneficiaries are the most common.
- The least common type of beneficiary is people of a particular ethnic or racial origin (9%).
Types of support
Service provision was the most common function of voluntary organisations by number of organisations
- Organisations that have service provision (36%), provision of facilities (30%) or making grants to organisations (29%) as their functions are the most common.
- Finance (6%), research (8%) and umbrella (9%) organisations are the least common.
The public’s interactions with charities
94% of people say they, or their friends and family, have interacted with charities
- Research conducted by Populus for the Charity Commission in 2016 showed that 20% of the public say that they or their close family or friends have received money, support or help from a charity, and 32% say they have used the services of a charity.
- However, when prompted with a wider range of activities and services that charities might provide (eg art galleries, museums, universities and youth clubs) this number rose to 94%.
- Interactions with charities included both using a service, for example 72% of the respondents visited a National Trust property, and carrying out charitable activities with 57% of people having “gained pleasure from helping/being a volunteer”.
By area of operation
The percentage of organisations with an income over £100m working overseas has increased
- Generally speaking, the smaller the organisation, the more likely they are to work locally. 79% of micro organisations (those with an income of less than £10,000) work locally, for example.
- However, even for those organisations with an income between £10m- £100m, 39% operate locally.
- The percentage of super-major organisations working overseas has increased to 22%, up from 16% in 2014/15.